PROFESSIONAL PROGRAMME
DORA Staff Awareness Training
Practical resilience for financial-sector employees: recognise threats, protect information, report disruption and work safely through recovery.
Digital Operational Resilience Act, Article 13(6)
BlueTeam Academy
After this course, learners will…
What learners can do
- Recognise how everyday access, sharing and verification choices affect financial-service resilience.
- Report suspicious activity or service disruption with useful facts and without damaging evidence.
- Follow authorised continuity arrangements and check work carefully when services resume.
Benefits for your company
- Employees can give response teams earlier, clearer information about suspicious activity and disruption.
- Teams can practise consistent routines for protecting information and working through service interruptions.
INSIDE THE COURSE
6 modules. Decisions you can practise.
6 lessons0.4 hExercises take additional time.
Each module includes a practical role-specific scenario, a decision check and a written reflection. Complete the modules before taking the final scenario assessment.
Explore the outline. Open a section to see the lessons and topics inside.
6 lessons shown
01Your role in reliable financial services
6 slides
Connect everyday actions with the confidentiality, integrity and availability of financial services.
Link to this lesson02Recognise impersonation and unsafe requests
6 slides
Verify consequential requests through trusted routes and report suspected social engineering.
Link to this lesson03Protect accounts, devices and information
6 slides
Use authorised access, approved sharing and safe handling in everyday work.
Link to this lesson04Notice disruption and report early
6 slides
Give the response team a timely factual account without destroying evidence or making unsupported claims.
Link to this lesson05Work safely during an outage
6 slides
Follow authorised continuity arrangements and validate work before normal service resumes.
Link to this lesson06Learn from incidents and practise your role
6 slides
Turn incident lessons into better routines and identify the local procedures you need to practise.
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12 scenario questions · 80% pass mark
Allow approximately 30 minutes for the final assessment and review.
WHO THIS IS FOR
Practical decisions in your regulatory context.
Employees of financial entities within DORA’s scope, with company procedures and role-specific learning supplied by the employer.
Digital Operational Resilience Act, Article 13(6)
Article 13(6) covers ICT security awareness and digital operational resilience training for staff and senior management according to their responsibilities. Eligible entities using the Article 16 simplified framework have a separate training provision in Article 16(1)(h). This course teaches staff actions; your company supplies its reporting contacts, approved tools and operating procedures.
LEARNING THAT LEAVES A RECORD
Practise, assess and document completion.
Apply the decisions
Work through role-relevant situations, explain your reasoning and connect the learning to your company’s procedures. Progress is saved as you complete each module.
Keep named evidence
After the module checks, written exercises and a passing assessment, receive a named certificate showing the course version and result. Administrators can export company completion reports and individual certificates.
Course text and assessment follow your selected language. Written responses are retained, not independently graded. Duration and the pass mark are Academy choices, not statutory thresholds. Completion is not accreditation or proof of organisational regulatory compliance.
Primary sources
Programme version: dora-staff-awareness-v1 · Content reviewed 14 October 2026
AI
Practical AI use, with human judgement.
This course includes role-specific ways to use approved AI assistance, relevant AI threats and failure cases, and checks for evidence, data handling and human approval. Optional prompts use fictional information; an AI account is not required.
AI examples are practical learning activities. They do not add statutory training requirements or replace your organisation’s policies, qualified advice or accountable decisions.