PROFESSIONAL PROGRAMME
DORA Staff Awareness Training
Practical resilience for financial-sector employees: recognise threats, protect information, report disruption and work safely through recovery.
Digital Operational Resilience Act, Article 13(6)

WHO THIS IS FOR
Practical decisions in your regulatory context.
Employees of financial entities within DORA’s scope, with company procedures and role-specific learning supplied by the employer.
Digital Operational Resilience Act, Article 13(6)
Article 13(6) covers ICT security awareness and digital operational resilience training for staff and senior management according to their responsibilities. Eligible entities using the Article 16 simplified framework have a separate training provision in Article 16(1)(h). This course teaches staff actions; your company supplies its reporting contacts, approved tools and operating procedures.
INSIDE THE COURSE
6 modules. Decisions you can practise.
Each module includes a practical role-specific scenario, a decision check and a written reflection. Complete the modules before taking the final scenario assessment.
- 0115 min
Your role in reliable financial services
Connect everyday actions with the confidentiality, integrity and availability of financial services.
- 0215 min
Recognise impersonation and unsafe requests
Verify consequential requests through trusted routes and report suspected social engineering.
- 0315 min
Protect accounts, devices and information
Use authorised access, approved sharing and safe handling in everyday work.
- 0415 min
Notice disruption and report early
Give the response team a timely factual account without destroying evidence or making unsupported claims.
- 0515 min
Work safely during an outage
Follow authorised continuity arrangements and validate work before normal service resumes.
- 0615 min
Learn from incidents and practise your role
Turn incident lessons into better routines and identify the local procedures you need to practise.
- ✓
12 scenario questions · 80% pass mark
Allow approximately 30 minutes for the final assessment and review.
LEARNING THAT LEAVES A RECORD
Practise, assess and document completion.
Apply the decisions
Work through role-relevant situations, explain your reasoning and connect the learning to your company’s procedures. Progress is saved as you complete each module.
Keep named evidence
After the module checks, written exercises and a passing assessment, receive a named certificate showing the course version and result. Administrators can export company completion reports and individual certificates.
Lessons and assessment are in English. Written responses are retained, not independently graded. Duration and the pass mark are Academy choices, not statutory thresholds. Completion is not accreditation or proof of organisational regulatory compliance.
Primary sources
Programme version: dora-staff-awareness-v1 · Content reviewed 14 October 2026
